Contact
Every message sent here is read by an actual person in Huntsville, Alabama. Not a ticket queue, not a chatbot. Questions about an order, a scent, an ingredient, or just looking for a recommendation? Write in.
Email us
This is a one person operation, so please allow up to three business days for a reply. Often it is quicker.
A few details help us answer faster
- Order questions: include your order number and the email you checked out with.
- Product questions: tell us which product and scent you are asking about.
- Skin and ingredient concerns: let us know what you react to and we will point you somewhere safe.
- Wholesale and stockists: include your shop name and where you are located.
You might not need us at all
Starting a return or checking on a refund? The Returns page walks you through it without waiting on a reply.